Frequently Asked Questions
Orders are processed and shipped within 2-3 working days and sent through DPD Local next day delivery, these time frames exclude weekends and bank holidays. This may vary dependant on stock and demand.
All orders are processed on a first come first served basis. If we cannot complete your order, we will contact you.
Claudia.C has been trading since October 1994.
- Any Damages or shortages must be reported upon receipt of delivery via text, email or Whatsapp immediately & damaged cartons to be signed for as damaged by the carrier.
- Returns will not be credited unless first agreed.
- A GRN (Goods Returns Number) must accompany the goods. No Returns will be accepted without this.
- It is the responsibility of the customer to insure returns are delivered back to us successfully and with a GRN.
- All agreed returns must be returned within 14 days of delivery and within 7 days of receiving a GRN, failure to do so will invalidate the GRN number and your goods will not be credited.
We accept PayPal and all major credit cards. We do not provide a payment on delivery service.
Orders can be tracked through the DPD Local website. Your consignment number will be provided shortly after your order has been dispatched.
There is a minimum order of 1 pack. Pack quantity varies depending on size, style and colour.